You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS

💡 Need Medical Advice or Help ?

Our online system is the fastest and most effective way to reach us, whether you need medical advice or support with administrative requests.

βœ… Use "Questions and Admin" for:

Please select this option only for Routine request and non-medical requests, such as:

  • πŸ“„ Doctor’s letter or report

  • πŸ“ Referral query

  • 🧾 Sick note / Fit note request

  • πŸ’Š Repeat prescription request or❓ Medication queries

  • πŸ” Test results

  • 🌍 Travel risk assessment

  • πŸ§‘‍πŸ’» Update your personal details

  • πŸ’Œ Register for electronic prescriptions (EPS)

🩺 Use "I Need Medical Advice" for:

Select this option only if you're feeling unwell or have a health concern that isn’t related to the above list, such as:

  • πŸ€• Headaches or migraines

  • 🌸 Women’s health issues

  • πŸ’™ Men’s health concerns

  • 😴 Sleep issues

  • 🦴 Joint pain or skin condition

  • Requesting New Fit note 
  • Any other new or ongoing symptoms

πŸ’¬ This helps us get your request to the right team faster and avoid delays in your care.

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Page last reviewed: 22 October 2025
Page created: 01 March 2023