Bancroft Medical Centre

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS

Our online system is the fastest and most effective way to reach us, whether you need medical advice or support with administrative requests.

✅ Use "Questions and Admin" for:

Please select this option only for Routine request and non-medical requests, such as:

• 📄 Doctor’s letter or report

• 📝 Referral query

• 🧾 Sick note / Fit note request

• 💊 Repeat prescription request or❓ Medication queries

• 🔍 Test results

• 🌍 Travel risk assessment

• 🧑‍💻 Update your personal details

• 💌 Register for electronic prescriptions (EPS)

🩺 Use "I Need Medical Advice" for:

Select this option only if you're feeling unwell or have a health concern that isn’t related to the above list, such as:

• 🤕 Headaches or migraines

• 🌸 Women’s health issues

• 💙 Men’s health concerns

• 😴 Sleep issues

• 🦴 Joint pain or skin condition

• Requesting New Fit note 

• Any other new or ongoing symptoms

💬 This helps us get your request to the right team faster and avoid delays in your care.