You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS
π Our New Website Is Launching Soon!
We’re pleased to let you know that our new and improved Bancroft Medical Centre website will launch on Thursday 17th September 2026.
Our website address will stay exactly the same, but the website itself will have a fresh, updated look and will be easier to navigate.
You’ll still be able to find all the important information about the practice, our services and how to access care – it will just look a little different!
Same website address – fresh new look – launching Thursday 17th September!
💡 Need Medical Advice or Help ?
Our online system is the fastest and most effective way to reach us, whether you need medical advice or support with administrative requests.
β Use "Questions and Admin" for:
Please select this option only for Routine request and non-medical requests, such as:
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π Doctor’s letter or report
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π Referral query
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π§Ύ Sick note / Fit note request
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π Repeat prescription request orβ Medication queries
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π Test results
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π Travel risk assessment
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π§π» Update your personal details
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π Register for electronic prescriptions (EPS)
π©Ί Use "I Need Medical Advice" for:
Select this option only if you're feeling unwell or have a health concern that isn’t related to the above list, such as:
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π€ Headaches or migraines
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πΈ Women’s health issues
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π Men’s health concerns
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π΄ Sleep issues
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𦴠Joint pain or skin condition
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Any other new or ongoing symptoms
π¬ This helps us get your request to the right team faster and avoid delays in your care.
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Page created: 01 March 2023